Privacy policy

Last updated: September 18, 2026

Puleia Organics, doing business as Puleia Organics (“Puleia Organics,” “we,” “us,” and “our”) operates this store and website, including related information, content, features, tools, products, and services (the “Services”).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls for personal information.

By using the Services, you acknowledge that you have read this Privacy Policy.

Personal information we collect or process

“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymous or de-identified information.

Depending on how you use the Services and applicable law, we may collect:

  • Contact details: name, address, billing address, shipping address, phone number, email
  • Financial information: payment details, transaction and payment confirmation
  • Account information: username, password, preferences, settings
  • Transaction information: items viewed, carted, wishlisted, purchased, refunded, or canceled
  • Communications: information you send when you contact us
  • Device information: device, browser, network, IP address, identifiers
  • Usage information: how and when you use the Services

Sources

  • Directly from you
  • Automatically through the site (including cookies)
  • Service providers (checkout, payments, shipping, analytics, hosting)
  • Partners or other third parties

How we use it

  • Provide and improve the Services (orders, payments, accounts, shipping, refunds, reviews, recommendations)
  • Marketing and advertising (email, text, mail, and ads based on shopping activity)
  • Security and fraud prevention
  • Customer support
  • Legal compliance and enforcement of our terms

How we disclose it

  • Service providers that run the store. The site is hosted on an e-commerce platform that processes data needed for checkout, payments, and the website.
  • Marketing partners, under their own privacy notices
  • When you ask us to (for example, to ship an order)
  • Affiliates, if any
  • In a sale of the business, or if required by law

To opt out of targeted advertising or certain sharing, email info@puleia.com. If your browser sends a Global Privacy Control signal, we will treat it as an opt-out for that browser where required. We do not respond to other “Do Not Track” signals.

Platform provider

Our store is hosted by Shopify. Shopify and other providers may process information in countries other than where you live. Shopify is responsible for some platform-level processing. See the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-party sites

Links to other sites are not covered by this policy.

Children’s data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority. Email info@puleia.com to request deletion. We do not have actual knowledge that we “sell” or “share” personal information of anyone under 16.

Security and retention

No online service is perfectly secure. We keep information only as long as needed for your account, orders, legal duties, disputes, or our policies.

Your rights

Depending on where you live, you may ask to access, delete, correct, or receive a copy of your personal information, and to opt out of sale, sharing, or targeted advertising.

Email info@puleia.com. We may need to verify your identity. An authorized agent may act for you with proof. We will not discriminate against you for using these rights.

Unsubscribe from promotional emails in the email footer. We may still send order and account messages.

Complaints

Email info@puleia.com. You may also contact your local data protection authority where that right applies.

International transfers

We and our providers may process information outside your country. For EEA/UK transfers we use approved mechanisms such as Standard Contractual Clauses where required.

Changes

We may update this policy and will change the “Last updated” date.

Contact

Puleia Organics
Email: info@puleia.com
Phone: (463) 287-6908 (Monday–Friday, 9:00 AM–5:00 PM Eastern Time, US and Canada)

Related: Terms of Service · Refund Policy